Symptom
How to set "Is Primary" to be defaulted as "Yes" value on Email Address portlet in New Hire Data Review page after initiating candidate from Add New Hire to Onboarding page?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding
Resolution
This can be achieved by configuring an onInit business rule (sample rule configuration attached):
1. Go to Admin Center > Configure Business Rules
2. Create new rule:
- Scenario: Trigger onInit Rules for Hire/Rehire
3. Go to Manage Business Configuration > emailInfo
4. Take Action > Make Correction > Add the rule > Save
- Base Object: Employee Information Model
- Event Type: onInit
Note: This is applicable only for onboardees that were manually initiated and not from RCM. The configuration differs if onbaordees are initiated from RCM.
See Also
For candidate initiated from RCM:
- 3048733 - How to default "Is Primary" to be "Yes" on the Email Address - Onboarding
Keywords
obx, isPrimary, default, email, email address, manual initiated , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , How To
SAP Knowledge Base Article - Public