Symptom
We are unable to apply for leave due to the "Take Rule" not retrieving the value selected in the mandatory AM/PM field on the iOS SF App (App Version: 13.0.3).
When the customer selects "AM" and then attempts to change it to "PM," an error message appears: "Please Select AM/PM."
The Rule Trace Logs show that the value is being returned as Null.
This issue is not present on desktop or Android devices (App Version: 13.0.3).
Expected Outcome: The error message should not appear when selecting "PM."
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Environment
- SAP SuccessFactors Employee Central – Time Management
- SAP SuccessFactors Employee Central – Mobile
Product
Keywords
Rule Fails to Fetch Field Values During Leave Request Creation on iOS Mobile App, INC10673893, 2H2024, b2411, KI2411, Time Management, Time Off, Leave Request, Time Off Request, Time Request, iOS SF App leave request, Null values AM/PM field iOS, Take rule error mobile app, Leave request creation iOS issue, Field fetch Null iOS SF mobile, AM/PM field error SF mobile, SF Mobile App (13.0.3) leave issue, Time off request AM/PM mobile, Take rule not fetching value iOS, SF App field values not populating, Recalculate absence AM/PM issue iOS, Leave request AM PM field error, Null fetched during leave creation, Onchange Rules, Take Rules, Onchange Rule, Take Rule, Null, field value is not read by the rule, rule is not working, Time off Mobile, Mobile Time OFF, iOS, Null Values Retrieved for Fields in Leave Request on iOS Mobile App, Rule Fetches Null for Fields During Leave Request Creation in iOS Mobile App, MOB-93456. , KBA , LOD-SF-EC-TIM-MOB , Time Mobile , LOD-SF-EC , Employee Central , LOD-SF-EC-TIM , Time Off , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-EC-TIM-RUL , TAT Rules, Validation & Take rules , Known Error
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