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SAP Knowledge Base Article - PreviewSymptom
When creating a Ticket out of the Outlook Add-in, you receive the following error message: Error: Odata_access_denied BatchQueryObjectAsung: Customization Type ServiceCategoryName is disabled.
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Environment
SAP Cloud for Customer core applications
Product
Keywords
server side integration, ticket creation error, odata access denied, batch query object customization, service category access issue, sap cloud for customer, service request processing, ms outlook addin error, administrator work center, business role access rights, crm service entitlements, service categories missing access, service levels missing access, error message troubleshooting, sap service category , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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