3557661 - Flexible item category determination not triggered when sales order created from solution order

When creating a sales order from a solution order the flexible item category determination is not working as expected.

SAP S/4HANA Cloud Public Edition

1. Configure the Flexible Item Category Determination.
2. Open app Manage Solution Order -> [Create].
3. Create a Sales Item.
4. Select the Sales item and [Simulate Sales Order Creation].
5. Check the Distribution status equals 'Success'.
6. Open the sales order that can be found in the Transaction history.
7. Note the Item Category that was determined is different to that specified in the Flexible Item Category Determination.

Flexible item category determination is initiated if the new sales order item has not already been assigned an item category, either through copying controls or manual entry. In the context of a solution order, the item category is predefined prior to the creation of the sales order. Consequently, flexible item category determination will not be activated in this scenario.

The current iteration of the S/4HANA Public Cloud system does not encompass this particular business requirement. We encourage you to vote on relevant customer influence requests to signal to our development team the priorities for future releases. Alternatively, you may submit a new customer influence request. For more comprehensive information, please refer to the following Knowledge Base Article (KBA): 2963059.

T184, ItemCat, Flex, BRF+, config, default, GOAL, IF_CRMS4_SOLO_ORC_PROCESS~MAINTAIN, FV45PF0F_FLEX_ITM_CAT_DETN, PROPOSE_DEFAULT_ITM_CAT, VA01, F4615 , KBA , SD-SLS-FLX , Sales Flexibility , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem