SAP Knowledge Base Article - Preview

3557723 - Error: "401 - Unauthorized" and "invalid_client" when calling Qualtrics API from Cloud Integration

Symptom

The following response error can be seen in Cloud Integration (CPI) traces when calling Qualtrics API:

{
    "meta": {
        "error": {
            "errorCode": "AUTH_6.0",
            "errorMessage": "invalid_client"
        },
        "httpStatus": "401 - Unauthorized",
        "requestId": "xxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"
    }
}


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Environment

  • Cloud Integration
  • SAP Integration Suite

Product

Cloud Integration all versions ; SAP Integration Suite all versions

Keywords

Cloud Integration, SAP Integration Suite, Qualtrics API, API Key Authentication, Authentication Error, AUTH_6.0, Invalid Client, HTTP Status 401, Unauthorized Access, OAuth Authentication, OAuth Client Credentials, CPI Security Material, HTTP Adapter, Qualtrics OAuth Setup, API Integration, OAuth2 Deployment, ClientID/ClientSecret, Outbound HTTP Connections, Qualtrics API Integration, CPI OAuth Credentials , KBA , LOD-HCI-PI-CON-HTP , HTTP Adapter , Problem

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