Symptom
There are going to be scenarios where SAP Support/Partners needs to access customer EA environment and couldn't do it because Conditional Authentication is enabled (Okta/Azure/etc.,)
In such situations where customer is not ready to disable Conditional Authentication affecting the business users login as well as creating authentication rules, you can follow the below defined steps to let Support/Partners to loin via IDP initiated URL to EA environment.
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Environment
SAP SuccessFactors Sales Performance Management
- Embedded Analytics
- IAS
Product
SAP SuccessFactors Incentive Management all versions
Keywords
- Embedded Analytics, Sales Cloud Analytics, Support login to EA, Condition Authentication.
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