SAP Knowledge Base Article - Public

3558102 - Annualized Salary columns return empty for new hires in the Person and Employment Info (as of Date) Report - Employee Central

Symptom

When generating a "Person and Employment Info (as of Date)" report for active new hires, the columns under the Category Employee Pay Group, as Annualized Salary, Annualized Salary Currency, and Annualized Salary Amount, are returning empty values.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to Report Center;
  2. Run a Person and Employment Info (as of Date) Report that have columns of Employee Pay Group sums as Annualized Salary, Annualized Salary Currency and Annualized Salary Amount;
  3. These columns will return empty. 
  4. The HRIS PayComponentGroup Sums Sync Job is running Successfully and it's possible to view Annualized Salary information in user profile.

Cause

Possible Product Defect.

Resolution

  • Our engineering team is currently working on this issue.
  • Once we have further information on the investigation and cause of this issue, this KBA will be updated.
  • Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

Keywords

INC10710303, Annualized Salary, Currency, Amount, Report, Person and Employment Info (as of Date) Report, HRIS PayComponentGroup Sums Sync, Pay Component Group, New Hires, column, empty, SAP SuccessFactors Employee Central, Compensation Information , KBA , LOD-SF-EC-REP , Reporting Data (EC core only) , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , Bug Filed

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions