SAP Knowledge Base Article - Public

3558522 - Proxy not created during Proxy Import

Symptom

  • Proxy import process results in deletion of all proxies instead of creating new ones 
  • File import is filled with YES in "All" column only but result is deleting existing proxies instead of creating it

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Navigate to Proxy Import
  2. Choose the file to import > Select UTF-8 character encoding
  3. Select Import proxies
  4. System validates and accepts the file, processing results are sent via email
  5. Email notification indicates all proxies are deleted and none are created for example:
    1. Total records received: 913
      Total proxies created: 0
      Total proxies deleted: 913
      NOTE: Proxies deleted (who have been provided proxy permissions via RBP) will now have proxy permissions to access all modules and their permissions are not restricted to specific modules.
  6. Check in Proxy Management confirms users no longer have proxy rights

Cause

This is usually due to formatting configuration in import file.

Resolution

Ensure that the column contain YES in all caps and without any trailing spaces. If you use yes/Yes/"YES ", it will not fail the import file, but will fail the data imported.

If START_DATE and END_DATE columns are maintained, also ensure to use the proper format "yyyy-MM-dd HH:mm".

See Also

2524310 - How to enable, grant access and use the Proxy Import Feature in SuccessFactors - SAP for Me

3373109 - Proxy import email notification did not inform about the wrong value in the "Remove All" column - SAP for Me

2087311 - Proxy Management and Proxy Now - SuccessFactors HCM Suite - SAP for Me

Keywords

Proxy Import, Proxy Creation, Proxy Deletion, UTF-8 Encoding, Proxy Management, Proxy Rights, Total Proxies Deleted, Total Proxies Created, REMOVE ALL, proxy import result, import delete proxy, proxy deleted after import, proxy not created , KBA , LOD-SF-PLT-PRX , Proxy , Problem

Product

SAP SuccessFactors Platform all versions