SAP Knowledge Base Article - Preview

3558547 - Returns Purchase Order is not automatically created

Symptom

When following the Scope Item 'Customer Returns' (BKP) and testing the Scenario 3: Return to supplier via seller, the system is not behaving as expected and not generating the returns purchase order automatically.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

customer returns, BKP, GD returns blocked, Ship-to Supplier, 0005, Return to supplier via seller, product received, logistical follow-up activity, returns purchase order , KBA , SD-SLS-RE-2CL , Returns (Public Cloud) , Problem

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