Symptom
Records are updating to cancelled status even when they have outstanding compliance tasks.
Environment
SAP SuccessFactors Onboarding
Cause
The Compliance Process object is a secured one and the job owner requires permissions to fetch or update.
If the Job owner doesn't have permission to compliance object, the user is not able to fetch any compliance tasks.
This is considered as no open tasks and Job continue to close those processes.
Resolution
Ensure to assign necessary "compliance objects permissions" to the Job Owner.
Keywords
Archiving, Business Rule, Job, SAP SuccessFactors Onboarding, Compliance Process, Permissions, Records, I-9, E-Verify tasks. , KBA , LOD-SF-OBX-JPC , Process close job , Problem
SAP Knowledge Base Article - Public