SAP Knowledge Base Article - Public

3558701 - Process is archived/closed/cancelled with open/uncompleted compliance task

Symptom

Records are updating to cancelled status even when they have outstanding compliance tasks.

Environment

SAP SuccessFactors Onboarding

Cause

The Compliance Process object is a secured one and the job owner requires permissions to fetch or update.

If the Job owner doesn't have permission to compliance object, the user is not able to fetch any compliance tasks.

This is considered as no open tasks and Job continue to close those processes.

Resolution

Ensure to assign necessary "compliance objects permissions" to the Job Owner.

Keywords

Archiving, Business Rule, Job, SAP SuccessFactors Onboarding, Compliance Process, Permissions, Records, I-9, E-Verify tasks. , KBA , LOD-SF-OBX-JPC , Process close job , Problem

Product

SAP SuccessFactors Onboarding all versions