SAP Knowledge Base Article - Public

3558748 - Misleading Task Visibility in My Inbox for Approval of Working Times in SAP S/4HANA Cloud Public Edition

Symptom

The name of a specific employee appears under the "Approval of Working Times" task, even though the task includes more than one person.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Go to App My Inbox.
  2. Observe that under the "Approval of Working Times", the name of a specific employee is visible, even though the task includes more than one person.

Cause

This is the expected system behavior.

Resolution

The name displayed in the 'Approval of Working Times' tile will always show the name of the employee by whom the workflow task was created. It can be both the employee name or the manager if the first time entry is created by the time manager by using the on behalf scenario.

See Also

0002971492 - Approve Timesheet (Version 3/Fiori 2.0) integration Via My Inbox and substitutions

Keywords

SAP S/4HANA Cloud Public Edition, My Inbox, Approval of Working Times, Task Visibility, Employee Tasks, Time Entries, Workflow Task, Name, employee name. , KBA , CA-TS-S4 , Cross Application Timesheet in S/4HANA , Problem

Product

SAP S/4HANA Cloud Public Edition all versions