SAP Knowledge Base Article - Public

3558776 - Some open items are not shown in Clear Outgoing / Incoming Payments apps

Symptom

Some open items are not shown in the tabs "My Worklist" and "All Open Items" of apps "Clear Incoming Payments" (F0773) and "Clear Outgoing Payments" (F1367). 

Environment

SAP S/4HANA Cloud Public Edition

Cause

Open items of the follow-on journal entries are not included in the worklists of apps "Clear Incoming Payments" and "Clear Outgoing Payments".
Follow-on open items are those with 'Follow-On Doc.Type' column filled in app "Manage Customer Line Items" and "Manage Supplier Line Items".

For follow-on document type, Z indicates a partial item, and V indicates a residual item.

Resolution

By clicking the "Clear Open Items" button, the detailed screen will be opened. The open items of the follow-on journal entries can be found in "Open AP/AR Items" tab.

Keywords

Clear Incoming Payments, Clear Outgoing Payments, My Worklist, All Open Items, Follow-On Doc.Type, Z, V, Clear Open Items, Manage Customer Line Items, Worklist , KBA , FI-FIO-AR-TRA-2CL , Transaction Apps: Public Cloud , FI-FIO-AP-TRA-2CL , Transaction Apps: Public Cloud , Problem

Product

SAP S/4HANA Cloud Public Edition all versions