Symptom
Some open items are not shown in the tabs "My Worklist" and "All Open Items" of apps "Clear Incoming Payments" (F0773) and "Clear Outgoing Payments" (F1367).
Environment
SAP S/4HANA Cloud Public Edition
Cause
Open items of the follow-on journal entries are not included in the worklists of apps "Clear Incoming Payments" and "Clear Outgoing Payments".
Follow-on open items are those with 'Follow-On Doc.Type' column filled in app "Manage Customer Line Items" and "Manage Supplier Line Items".
For follow-on document type, Z indicates a partial item, and V indicates a residual item.
Resolution
By clicking the "Clear Open Items" button, the detailed screen will be opened. The open items of the follow-on journal entries can be found in "Open AP/AR Items" tab.
Keywords
Clear Incoming Payments, Clear Outgoing Payments, My Worklist, All Open Items, Follow-On Doc.Type, Z, V, Clear Open Items, Manage Customer Line Items, Worklist , KBA , FI-FIO-AR-TRA-2CL , Transaction Apps: Public Cloud , FI-FIO-AP-TRA-2CL , Transaction Apps: Public Cloud , Problem
SAP Knowledge Base Article - Public