3558872 - Unable to delete effective date record of Benefit configured in Benefits Admin Overview

Unable to delete effective date of the Benefits configurations setup under Benefits Admin Overview, even though all existing pending workflows had been completed.The system displaying an error message: "You cannot delete or deactivate the benefit because there are existing claims for the benefit. Delete the claims and try again."

SAP SuccessFactors Employee Central - Global Benefits

Benefits configurations, Benefits Admin Overview, delete, edit, workflows, existing claims, error message, Manage data, Effective date record, You can’t delete or deactivate the benefit because there are existing enrollments for the benefit. Delete the enrollments and try again , KBA , LOD-SF-EC-GBF , Global Benefits , Product Enhancement