SAP Knowledge Base Article - Public

3558879 - Missing item description when creating billing document

Symptom

When creating a billing document using Create Billing Documents app, item description is missing.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create sales order
  2. Create delivery, pick and post goods issue
  3. Create billing document

Cause

The item description in the billing document is copied from the preceding delivery and sales order. A custom logic (BAdI) in your system is causing the item description to be empty in the billing document.

Resolution

Review the BAdIs used in the Custom Logic app.

Keywords

billing document, Create Billing Documents, item description, description, missing, delivery, custom logic, BAdI , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions