Symptom
Issue Description:
When users tap a button on screen-sets while using Safari on iOS devices, the application may exit unexpectedly under certain conditions.
-
Devices Affected:
- iOS version 15 or later
- Safari version 604.1 or later
-
Symptoms:
- Normal behavior is observed when Safari's "Prevent Cross-Site Tracking" is turned off.
- Abnormal exits occur intermittently when "Prevent Cross-Site Tracking" is enabled.
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Environment
Devices
- iOS Devices:
- Version: 15 or later
Browser
- Safari:
- Version: 604.1 or later
Safari Settings
- "Prevent Cross-Site Tracking": Enabled
- Found under:
Settings
>Safari
> Privacy & Security
- Found under:
Product
Keywords
Customer Data Cloud (CDC), Screen-sets abnormal exit, iOS Safari issue, Prevent Cross-Site Tracking, CNAME integration, Screen-sets button issue, Safari version 604.1 or later, iOS version 15 compatibility, Custom domain setup, CNAME record for CDC, Safari session management, SSL certificate for custom domain, Third-party cookies workaround, Gigya custom domain, , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem
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