3559088 - HANA DB Alert Email Trigger Not Working with TLS Connection

• Alert notification emails configured in the HANA DB system are not being triggered and delivered to the respective recipients.
• Telnet connection from the DB server to the mail server has been enabled successfully.
• Alerts work when sent without TLS, but fail when using the TLS connection.
• Error message in trace file: "SMTP protocol error, expected 250, got 530: 5.7.1 Client was not authenticated"

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SAP HANA, platform edition 2.0

HANA, alert notification, email trigger, TLS connection, SMTP protocol error, expected 250, got 530, Client was not authenticated , KBA , HAN-DB-MON , SAP HANA Monitoring , Problem