3559130 - Error Due to Limit Exceed of API Calls during Data Load to V2

You are performing an initial data load in Sales and Service Cloud Version 2 (CNS) where you plan to transfer a large volume of data to Sales & Service Cloud Version 2. 

Before concluding the load activity, you might realize that several messages start running into Fail status with the Error Code: 429

You can identify the 429 failures using one of the following methods:

1. CPI Message Monitoring – Review failed messages flagged with status Fail and error code 429 in SAP Cloud Integration (CPI) Message Monitor.
2. Analytical Story to Monitor API Over‑Usage – Create a monitoring dashboard to track over‑usage errors using API Statistics Data Sources.

SAP provides the Aggregated API Statistics Data Source to support monitoring and analysis of API consumption across Sales and Service Cloud Version 2. This data source consolidates API usage logs from all connected devices and channels, enabling administrators to track usage patterns, identify trends, and ensure adherence to fair‑use principles designed to prevent system overload or abuse.

 To create an Analytical Story that visualizes API consumption and helps monitor potential over‑usage issues, follow the guidance available in the SAP Help Portal under:

 API Statistic Data Source

SAP Sales Cloud Version 2

SAP Service Cloud Version 2

initial load; Large Data Load, Bulk Processing, Best Practices, Initial Load from ERP to CNS, Initial Load from S4HANA to CNS;V2; Supplement;Sales Cloud Version 2; Service Cloud Version 2;429; too many request , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , CEC-CRM-CO-OPS , Operations , CEC-CRM-IFR-AMB , Ambassador for SAP Sales/Service Cloud , Known Error