Symptom
The Document Type "Custodian Goods Return" is not available when setting number range for Inbound Delivery.
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to the Business Configuration work center.
- Go to the Implementation Projects view.
- Select the relevant Implementation Project.
- Click Open Activity List.
- Find and open the Element "Document Numbering Formats for Inbound Delivery".
- Click Add Row and try to maintain the Document Type "Custodian Goods Return". It is not available.
Cause
You have not enabled "Spare Parts Handling" which part of the business configuration setting related to custodian goods return.
Resolution
- Go to Business Configuration work center and view Implementation Projects.
- Select the project and select Edit Project Scope.
- Select Next till steps 3, Scoping.
- Expand Scoping Element Service, then select Service and Repair.
- You can see Spare Parts Handling is not scoped.
- To be able to activate this element, you have to enable "Product and Service Portfolio for Service and Repair".
- Enable relevant Questions in the "4 Questions" phase as well.
See Also
Refer to the help document: Configuration: Document Numbering Formats for Inbound Delivery
and also the KBA: 3528049 - Error "Numbering formats must be maintained for warehouse provider" Occurs When Saving Inbound Delivery
Keywords
Inbound Delivery, Document Numbering Formats, Custodian Goods Return, Consignment Fill-Up, Consignment Issue, Spare Parts Handling, Business Configuration, Implementation Projects, Scoping Element, Service and Repair. , KBA , AP-IDP , Inbound Delivery Processing , Problem
SAP Knowledge Base Article - Public