Symptom
Candidate have selected a list A document during I-9 process, but on E-verify step, the label of the field is "I-94 number"
Environment
SAP SuccessFactors Onboarding
Cause
Known issue
Resolution
This is a known issue, and engineering team is aware.
Alien number and I-94 are with the same label, adding the Alien number instead of the I-94 number, will work and candidate can move forward.
ETA for the fix is 2505, disclaimer applied.
Keywords
EVF, i9, document, listb, lista, listc, everify , KBA , LOD-SF-OBX-EVF , Everify , Problem
Product
SAP SuccessFactors Onboarding all versions