SAP Knowledge Base Article - Public

3559484 - Visit section is missing in Activities Facet of Sales Quote

Symptom

Visit section is not available in the Activities facet in a Sales Quote even via Adaptation.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center
  2. Go to the Sales Quote work center view
  3. Open a Sales Quote
  4. Go to the Activities 

Result: There is no Visit section and you cannot add it even with the Adaptation.

Cause

This is an expected system behavior.

Resolution

If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

An alternative option may be to check the corresponding SAP Customer Influence Site to submit an idea:

Keywords

Sales Quote, Activities, Visit, Follow-up, Follow up, Adaptation , KBA , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer core applications all versions