SAP Knowledge Base Article - Public

3559569 - Pricing condition not working on Credit Memo Request

Symptom

When "DRV1" pricing condition is added in Credit Memo Request item level, the values in column "Condition Value" of customized pricing conditions are not adjusted accordingly.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1.  Create credit memo request through the "Create Credit Memo Requests" Fiori app.
  2. Click the "Create with Reference" button.
  3. Maintain document number on the "Billing Document" field and click button "Copy".
  4. Go to the "Conditions" tab on the document line item.
  5. Below are the details on the conditions tab before adding.
  6. Add condition "DRV1" and hit the "Enter" key.
  7. The values in column "Condition Value" of customized pricing conditions from reference document are not adjusted accordingly.

Cause

In Set Copying Control: Billing Document to Sales Document the defined Pricing Type is D - Copy price elements unchanged.

Resolution

According to the pricing type, the conditions that came from the reference document will not change, even if manually add another condition. The value remains unchanged and it does not redetermine the taxes.

Refer to the system description:

D: Copy price elements unchanged. The system

  • copies the price elements unchanged with automatically determined or manually entered surcharges and discounts from the reference document (scales are not read again). This means that the value remains unchanged, for example, if the billing quantity is different to the order quantity.
  • does not redetermine the taxes

See Also

Keywords

DRV1, pricing condition, Credit Memo Request, item level, Condition Value, customized, reference, billing document, condition, Pricing Type, D, Copy price elements unchanged , KBA , SD-BF-PR-2CL , Pricing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions