SAP Knowledge Base Article - Public

3559741 - "We are optimizing your story so that it will load and open more quickly in the future" would appear and stay for a long time when initially opening an optimized story in SAP Analytics Cloud (SAC)

Symptom

 

  • Change the connection type of the connection used in story and model from Tunnel Connection to Direct Connection or from Direct connection to Tunnel Connection by changing data source in model
  • Open the original story and observe that the message "We are optimizing your story so that it will load and open more quickly in the future" would appear and stay for a long time

 

Environment

 

  • SAP Analytics Cloud 2024.21.11

 

Reproducing the Issue

 

  1. Create a model based on the live data connection to BW and create an optimized story based on this model
  2. Change the connection type used in model from Direct to Tunnel or from Tunnel to Direct 
    => Changing connection type in model is done by clicking on the button Change Data Source and selecting another connection with the same query
  3. Open the original story 
  4. After open this story, observe that the message "We are optimizing your story so that it will load and open more quickly in the future" would appear and stay for a long time (around 4-30 minutes)

Cause

The issue is caused by a defect in the product.

Resolution

This issue has been addressed in version 2025.1.

See Also

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Keywords

sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, Story, story, Stories, stories, Story 2.0, story 2.0, Optimized Design Experience mode, ODE, ode, Optimized View mode, OVM, ovm,  , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0