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3559762 - Task calling HTTPS WebService fails in Cloud Integration for data services

Symptom

  • A task in CI-DS fails with one of the following error messages:

RUN-248005: |Data flow XXXXX There is no response for the web service <XXXXX>. Ensure that the network, web server, and service are running properly. Also ensure that the service client call time out is set properly.

OR

RUN-050406: |Session XXXXX|Data flow XXXXX Data flow <XXXXX> received a bad system message. Message text from the child process is
                                                            <==========================================================
                                                            Collect the following and send to Customer Support:
                                                            1. Log files(error_*, monitor_*, trace_*) associated with this failed job.
                                                            2. Exported ATL file of this failed job.
                                                            3. DDL statements of tables referenced in this failed job.
                                                            4. Data to populate the tables referenced in the failed job. If not possible, get the last few rows (or sample of them) when
                                                            the job failed.
                                                            5. Core dump, if any, generated from this failed job.
                                                            ==========================================================>. The process executing data flow <XXXXX> has died abnormally. For NT, check errorlog.txt. For HPUX, check stack_trace.txt. Also, notify Technical Support.

  • The task calls an HTTPS WebService.
  • When the WebService is configured to HTTP, the task completes successfully.
  • The axis2 logs show the following:

[Wed Dec 18 09:52:01 2024] [debug] http_transport_sender.c(805) using axis2 native http sender.
[Wed Dec 18 09:52:01 2024] [debug] http_sender.c(422) msg_ctx_id:urn:uuid:XXXXX
[Wed Dec 18 09:52:01 2024] [error] http_client.c(271) HTTPS connection creation failed
[Wed Dec 18 09:52:01 2024] [error] http_client.c(554) client data stream  null or socket error for host XXXXX and XXXXX port
[Wed Dec 18 09:52:01 2024] [error] http_client.c(557) A read attempt(HTTP) for the reply without sending the request
[Wed Dec 18 09:52:01 2024] [error] http_sender.c(1389) status_code < 0
[Wed Dec 18 09:52:01 2024] [error] engine.c(179) Transport sender invoke failed


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Environment

  • SAP Cloud Integration for data services
  • CI-DS agent running Linux OS

Product

SAP Cloud Integration for data services 1.0

Keywords

SAP, CI-DS, cloud, integration, http, https, webservice, soap, rest, calls, ulimit, resouce, resources, linux, connection, creation, failed, bad, system, message, there, no, response, read, attempt, reply , KBA , LOD-HCI-DS , HANA Cloud Integration for Data Services , Problem

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