SAP Knowledge Base Article - Preview

3559808 - Loss of ZIP Code Information During Activity Synchronization with SAP B1

Symptom

  • The Zip Code information is not maintained at the Activities Address level.
  • The Zip Code information is not maintained at the ServiceCalls Address level.
  • The Zip Code field remains unset in SAP Field Service Management at the Address level after synchronization with SAP Business One. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Field Service Management (SAP FSM)
  • SAP Business One (SAP B1)

Product

SAP Field Service Management 1.0 ; SAP Field Service Management 1.0, connector for SAP Business One

Keywords

Zip Code, Address, Activity, ServiceCall, lost, removed, synchronization, after, SAP B1, FSM, blank, release, planning board , KBA , CEC-SRV-FSM-BOC , FSM Business One Connector , Problem

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