SAP Knowledge Base Article - Public

3559947 - Survey Rating Scale dropdown includes System Rating Scale (Capabilities) values

Symptom

  • When editing Survey questions, the rating scale dropdown shows sys-guid values(non-readable format).
  • These non-readable IDs and descriptions are coming from System Rating Scales (Capabilities) when Talent Intelligent Hub was enabled.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. LMS Administration > Select Content > Surveys
  2. Add New Survey or Edit existing Survey
  3. Questions tab > Create Draft
  4. Add Question (+) on Page 1 and select Question Type - Rating Scale
  5. Click on the Rating Scale dropdown
  6. See all the System Rating Scales (Capabilities) appear with non-readable values

Cause

System bug where the Rating Scales dropdown displays all the System Rating Scales (Capabilities) from TIH

Resolution

See Also

Keywords

SF, Success Factors, LMS, learning, Talent Intelligence Hub, System Rating Scales, Capabilities, Surveys, Question, 1H2025, b2505 , KBA , LOD-SF-LMS-TIH , Talent Intelligence Hub , Problem

Product

SAP SuccessFactors Learning all versions