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SAP Knowledge Base Article - PublicSymptom
Drag and drop functionality does not work in server side Outlook integration.
Environment
SAP Cloud for Customer
Cause
Drag and drop functionality is not currently available for server side integration.
Resolution
This is standard behavior.
An influence request can be raised to request a change in this behavior, please verify the See Also section for a KBA explaining the process.
See Also
Keywords
Server Side, Outlook, Drag and Drop, C4C , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem
Product
SAP Cloud for Customer core applications 2411
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