SAP Knowledge Base Article - Public

3560003 - Plan Repairs app is not displaying Repair Orders in SAP S/4HANA Cloud Public Edition

Symptom

The Plan Repairs app does not display the list of desired Repair Orders.

Environment

  • S4CRM: In-House Repair (Public Cloud).
  • SAP S/4HANA Cloud Public Edition.

Reproducing the Issue

  1. Open the Plan Repairs app.
  2. Perform an open-ended search for the relevant Repair Order.
  3. No results are found.

Cause

Filter not properly adjusted.

Resolution

  • In the Plan Repairs app there is a filter assigned to field 'Status' (Status of Repair Object), by default it has two values - 'Diagnosis: Plan' and 'Repair: Plan'. 
  • If the desired repairs don't match these conditions then no entries will be shown.
  • Remove the predefined filter by clicking the button 'Adapt Filters'.

Keywords

Plan Repairs app, Repair Orders, RP02, SAP S/4HANA Cloud Public Edition, Manage Repair Objects app, CB User. , KBA , CRM-S4-IHR-2CL , S4CRM: In-House Repair (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions