Symptom
The Plan Repairs app does not display the list of desired Repair Orders.
Environment
- S4CRM: In-House Repair (Public Cloud).
- SAP S/4HANA Cloud Public Edition.
Reproducing the Issue
- Open the Plan Repairs app.
- Perform an open-ended search for the relevant Repair Order.
- No results are found.
Cause
Filter not properly adjusted.
Resolution
- In the Plan Repairs app there is a filter assigned to field 'Status' (Status of Repair Object), by default it has two values - 'Diagnosis: Plan' and 'Repair: Plan'.
- If the desired repairs don't match these conditions then no entries will be shown.
- Remove the predefined filter by clicking the button 'Adapt Filters'.
Keywords
Plan Repairs app, Repair Orders, RP02, SAP S/4HANA Cloud Public Edition, Manage Repair Objects app, CB User. , KBA , CRM-S4-IHR-2CL , S4CRM: In-House Repair (Public Cloud) , How To
Product
SAP S/4HANA Cloud Public Edition all versions