SAP Knowledge Base Article - Public

3560020 - Supplier Invoice Is Not in Exception Status

Symptom

Supplier Invoice is stuck in "In Process" status even though it was an open Exception. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view.
  3. Search for ABC (ABC is the invoice's ID). 

ABC has "In Process" status. It was expected "Exception" status instead.

Cause

The system only changes the invoice status to "Exception" once the user clicks in the "Post" button. It doesn't happen even after editing or saving the document. 

Resolution

This is the system expected behavior. 

Please try to post the invoice to change its status to "Exception". 

Keywords

Supplier Invoice; In Process; Exception; Wrong Status , KBA , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions