Symptom
Supplier Invoice is stuck in "In Process" status even though it was an open Exception.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center.
- Go to Invoices and Credit Memos view.
- Search for ABC (ABC is the invoice's ID).
ABC has "In Process" status. It was expected "Exception" status instead.
Cause
The system only changes the invoice status to "Exception" once the user clicks in the "Post" button. It doesn't happen even after editing or saving the document.
Resolution
This is the system expected behavior.
Please try to post the invoice to change its status to "Exception".
Keywords
Supplier Invoice; In Process; Exception; Wrong Status , KBA , SRD-SRM-SI , Supplier Invoicing , How To
Product
SAP Business ByDesign all versions