SAP Knowledge Base Article - Preview

3560223 - Hot Folder Files Stuck: Diagnosing and Resolving Processing Issues After Azure SDK Upgrade to Version 12

Symptom

Files placed in the Hot Folder are not being picked up for processing in the blob storage. Upon investigation, it is observed that:

  • Only files starting with capital letters are successfully processed.
  • Files starting with the lowercase letter 'a' are also processed.
  • All other files remain unprocessed in the Hot Folder, without any error messages or logs indicating the issue.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Product

SAP Commerce Cloud 2211

Keywords

hot folder, not processing, stuck, not working, hotfolder, SDK upgrade, Azure , KBA , CEC-SCC-CLA-ENV-CST , Cloud Storage , Problem

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