Symptom
- It is not possible to delete dynamic groups from Manage Home Page
- Dynamic groups are only visible within Manage Home Page > Edit Groups
- Dynamic groups are not found anywhere else on the system
Environment
SAP SuccessFactors HCM Core
Reproducing the Issue
- Navigate to Manage Home Page
- Open Organizational Updates
- Edit any card under the assignments section check the Dynamic Groups
- Click on the three dots and select Edit groups
- See multiple dynamic groups appear
- Select Delete groups and see that no groups are appearing
Cause
- The dynamic groups being used are of the legacy type, which were used by Home V3 tiles. This specific type of legacy dynamic group is being phased out and there is no current plan from the product engineering team to address this issue in Homepage V4.
- It's not possible to confirm if the dynamic group is still associated with any HP3 custom tiles as the old HP3 custom tile admin page has been removed.
Resolution
Our recommendation is to:
- Leave any legacy dynamic groups as they are
- Proceed with using the RBP Group/Role to control the visibility/assignment of custom cards for Homepage V4
- Since there is no user interface to access HP3 custom cards, there is currently no method to remove the references
See Also
- 2979181 - For You Today Engagement Cards & Quick Actions on The Latest Home Page - SAP for Me
- 3033503 - Latest Home Page Custom Card Limitations
- 2979275 - Latest Home Page: New Experience for the SAP SuccessFactors Home Page - SAP for Me
- 3429236 - Custom card is not visible for some users in the Dynamic Group set as target group - SAP for Me
Keywords
delete, dynamic groups, legacy, Home V3 tiles, RBP Group, Homepage V4, Manage Home Page, Assignment, Delete groups, Edit groups , KBA , LOD-SF-PLT-TIL , Custom Tile/Card Issues , LOD-SF-PLT , Platform Foundational Capabilities , Problem
Product
SAP SuccessFactors Platform all versions