SAP Knowledge Base Article - Public

3560420 - Unable to Download Documents from "View Company Documents" Quick Action in Home Page

Symptom

  • Users are unable to download documents from the Quick Action "View Company Documents" in Home Page.
  • When any file available in this Quick Action is clicked, no action occurs.

Environment

SAP SuccessFactors HCM

Reproducing the Issue

  1. Navigate to "View Company Documents" Quick Action.
  2. Click on any document available on this Quick Action. The document does not download.

Resolution

A fix is being deployed on January 16th (patch H2 2024 P13) to resolve this issue. For more detailed information about Patches schedule, you can refer to Patches Knowledge Base | SAP Community.

You can validate and confirm this on January 17th.

Keywords

View Company Documents, Download, Quick Action, fingerprint=7f1f528156c0d48bdd79b1f6897cd383df8e8e40, INC10781378 , KBA , LOD-SF-PLT-QA , Quick Actions , LOD-SF-PLT-DOC , Document Management , Bug Filed

Product

SAP SuccessFactors Platform all versions