SAP Knowledge Base Article - Public

3560482 - Error Message "Error Internal Error" displays when attempting to create an attribute in Talent Intelligence Hub

Symptom

  • Attempt to create an attribute in Manage Talent Intelligence Hub
  • System displays an error message: "Error Internal Error"
  • Attribute is not created

Environment

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  • Attempt to Create a new Attribute in Manage Talent Intelligence Hub
  • The above error is thrown
  • Attribute(s) can not be created

Cause

This is a known data issue.

Resolution

A script can be raise to correct the data, please raise a ticket with LOD-SF-TIH-LIB

Please provide the following details for investigation:

  • Screenshot of the error message
  • Confirmation if this affects some or all attribute types, list affected attributes
  • Does the issue occur with all languages
  • Using F12 to open the Developer Console, please replicate the error and export the Network Logs and attach to the case.

Keywords

TIH, attributes, talent intelligence hub, attribute library , KBA , LOD-SF-TIH , Talent Intelligence Hub and Job Profiles , Problem

Product

SAP SuccessFactors HCM Core 2411