SAP Knowledge Base Article - Preview

3560515 - Exclamation mark when sending emails as an instructor in new Outlook version

Symptom

  • When an instructor sends an email to a user in a call, a red exclamation mark appears in the "To" section of the email.
  • This issue prevents the email from being sent unless the user selects the 'x' next to the exclamation mark.
  • The issue is consistent across multiple classes and appears in the newest version of Outlook, but not in previous versions.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning 2411

Keywords

SAP SuccessFactors Learning, Instructor, Email, Outlook, Exclamation Mark, Issue, Workaround, 1H 2025 release, LRN-190371, KI2411 , KBA , LOD-SF-LMS-INS , Instructors and My Classes , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , Known Error

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