SAP Knowledge Base Article - Preview

3560612 - Business rule reading Payment Information data of Rejected Workflow - Employee Central

Symptom

  • Business rule with Lookup function evaluating Payment Information data (IBAN, Account Number...) even after withdrawing/rejecting a workflow with payment information MDF object with Pending data = Yes.
  • If employee submits a request to update the payment information including IBAN or Account Number and workflow gets rejected or sent back, business rule that checks if an IBAN/Account Number already exists in the system gets triggered, even if it is a new IBAN/Account Number.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

INC7113609, lookup, payment information, payment information detail, workflow, rejected, declined, withdraw, IBAN, account number, business rule, rule, pending data, duplicate , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , Known Error

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