SAP Knowledge Base Article - Preview

3560689 - Fail to submit attachment in API requests due to timeout

Symptom

API calls occasionally return a status 408, disrupting business processes.
The issue occurs randomly and is not consistently reproducible.
The affected request is to submit attachment
there is this platform log:Request body read timeout


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

status 408, timeout, RequestReadTimeout, submit attachments , KBA , CEC-SCC-PLA-PL , Platform , Problem

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