SAP Knowledge Base Article - Public

3560753 - Cannot Select Item from Value Help Popup on Time Sheet UI Due to Missing Select Radio Button

Symptom

When creating a new attendance or allowance in SAP SuccessFactors timesheet UI, it's not possible to select an item from a picklist or GO field as select radio button is missing. Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central

  • SAP SuccessFactors Time Tracking

Reproducing the Issue

  1. Navigate to the time sheet UI and press Record button to create a new Attendance or Allowance. 
  2. Open the Value Help Popup to select an item from the list for Project field. 
  3. Notice that the select radio button is missing, so the selection cannot be confirmed. 

Cause

The browser is not updated to the latest version. 

Resolution

It is recommended to update the browser to the latest version to resolve the issue. 

Keywords

Time Tracking, Attendance Registration, Chrome Update, timesheet custom field, picklist value, radio button, timesheet ui frozen, Employee Time Sheet Entry, Allowance , KBA , LOD-SF-TTR-TMS , Time Sheet , LOD-SF-EC-TMS-UI , UI - Errors, Trace, RBP, Permissions, Status , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Time Tracking all versions