SAP Knowledge Base Article - Public

3560809 - Last Name Field is mandatory during creation of a worker in Manage Workforce App

Symptom

The error encountered "Last Name is mandatory. Enter a Last Name".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP S/4HANA Cloud Public Edition 

Reproducing the Issue

  1. Open the Manage Workforce app.
  2. Attempt to create a new worker without a last name.

Cause

The Last Name field is mandatory as per the standard functionality of the Manage Workforce app.

Resolution

As per the Standard Functionality, The Last Name is mandatory field, follow the help portal link for more details How to Import Worker Data | SAP Help Portal 

The below steps can be used as an workaround:

  1. Enter a character like "." as an empty last name. This method allows for easy identification of people without a last name. However, the "." character will be visible. For any use case where a search for the last name is required (analytics), the first method is preferred, using "." for an empty last name.

  2. Alternatively, use the invisible character Tab (or tabulator). This can be done by using any editor like notepad or Word, pressing the tab key, marking it, copying and pasting it to the last name field. The Manage Workforce app would accept it. A space character would not work. Using this method, it's not possible to perform a search using the tab character.

See Also

How to Import Worker Data | SAP Help Portal

Keywords

Manage Workforce app, mandatory field, last name, worker creation, SAP S/4HANA Cloud Public Edition, Last Name is mandatory. Enter a Last Name. , KBA , CA-GTF-BUM , Business User Management , Problem

Product

SAP S/4HANA Cloud Public Edition all versions