3560828 - Issue with Document Generation in SAP CPQ for Multiple Containers in Excel Documents

• In SAP CPQ, a Configurable Product with multiple Containers is created.
  The information from these Containers is required to be printed to a Microsoft Excel Single-Section Output Template, such that the information from each Container within a Product is printed together.
• As per the SAP CPQ Document Generation Processor documentation, a second Container may be included within the same C2 tag for an Excel Output Template.
  However, when the document is generated with the template, it is observed that multiple Containers are only supported until the last iteration of the C2 tag.
• In the final C2 tag iteration, the first Container Tag maps appropriately.
  However, the Document Generation Processor fails to register the second Container Tag in the C2 tag and instead prints the literal SAP CPQ tags from the template for the second Container Tag in the file output.

SAP Sales Cloud CPQ

1. Login to CPQ
2. Open any quote
3. Generate document in excel format
4. Download it.

The cause of the problem lies in how the range is determined during the processing of tags.

This is an old issue, and the system has been functioning this way for quite some time. 

We will be improving the processing of the Container Tag.

Tentative Fix Date: Yet to be Provided.

3487591 - Known Issues in SAP CPQ

SAP CPQ, Document Generation, Multiple Containers, Excel Documents, C2 tag, Container Tag, generate document , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem