Symptom
- ASE errorlog reports error 834 followed by error 6103
- As a result the ASE may hang or show a blocking (zombie) spid that fills up the transaction log
- Typical log entries include:
The example is from an issue on a user tempdb, but it can be seen on any type of database
For a full sequence refer to attached file Full_ASE_log_sequence.txt
Error: 834, Severity: 20, State: 3
Illegal attempt to clean buffer BUF= ... (truncated)
Error: 21, Severity: 20, State: 1
WARNING - Fatal Error 834 occurred at Nov 5 2025 2:45PM. Please note the error and time, and contact a user with System Administrator (SA) authorization.
WARNING: Pss 0x000000033052e528 found with open sdes. pspid 1234, psuid 13, pcurdb 2, range entry 0, sdesp 0x00000002ebff8ee0, objid 1234567
WARNING: Pss 0x000000033052e528 found with open sdes. pspid 1234, psuid 13, pcurdb 2, system table entry 0, sdesp 0x00000002ec28f758, objid 8.
Error: 6103, Severity: 17, State: 1
Unable to do cleanup for the killed process; received Msg 3300. - Error 834 can be followed by a stacktrace that can include modules:
bufunkeep_cache
bufdbtlastlog
buffree
bufunkeep_do_decrement
log__newpage
plc__flush
xls_preflush
plcblock__flush
finishlog
Read more...
Environment
SAP Adaptive Server Enterprise (ASE) - All versions
Product
SAP Adaptive Server Enterprise all versions
Keywords
severity 17; severity 20; MASS; fail; , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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