Symptom
- In the People Profile portlet, a standard user field is added which is expected to be displayed as an employee type field.
- However, this field is being displayed as a plain text field.
- Other fields such as "hrId" and "managerid" are correctly displayed as employee type fields.
Environment
- SAP SuccessFactors HCM Core
- SAP SuccessFactors Employee Central
- Latest People Profile
Reproducing the Issue
- Log in to the SAP SuccessFactors system.
- Navigate to the People Profile portlet for a user.
- Verify the display of fields:
-
- Expected Result: The "secondmanager" field should display as a hyperlink with a profile picture, similar to the "managerid" and "hrId" fields.
- Actual Result: The "secondmanager" field appears as plain text without a hyperlink or picture.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Resolution
This behavior is expected. In the current User Info block, only the hrId and managerId fields support displaying a manager with the user photo. The secondmanager field does not support this functionality.
See Also
Keywords
Second Manager, Field Display, Hyperlink, People Profile, Employee Central, Portlet Configuration, Picklist, Jobrel, Hardcoded Sync. , KBA , LOD-SF-EP-CPP , Configure People Profile , Problem
Product
SAP SuccessFactors Platform all versions