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3560999 - "com.sap.solman.agent.sum.notify.NotifyClient notification failed [500] (Internal Server Error)" in the Simple Diagnostics Agent log

Symptom

The script in the Synthetic User Monitoring has a notification status of "Internal Server Error" with return code 500. The location/robot agent.log shows the following errors.

2025-NN-NN XXXXXX INFO  [SUM XXX Notifier 1] com.sap.solman.agent.sum.notify.NotifyClient notification failed [500] (Internal Server Error)
2025-NN-NN XXXXXX WARN  [SUM XXX Notifier 1] com.sap.solman.agent.sum.notify.Notifier Notification failed. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

SAP Focused Run

Keywords

SUM, SDA, FRUN, com.sap.solman.agent.sum, robot, lcoation, robot.id , KBA , SV-FRN-APP-SUM , FRUN: Synthetic User Monitoring (SUM) , Problem

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