Symptom
When attempting to move a candidate from one status to another using the move buttons or the status picklist within the application, the target status cannot be found in the picklist dropdown even though all permissions are in place.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
IN LEGACY WORKBENCH
- Open Candidate's Application
- Within the application, click on the status picklist
- Observe that not all pipeline statuses are visible in the dropdown
Or
- Select candidate using the checkbox
- Mouse over "Action"
- Click on "Move Candidate"
- See that not all pipeline statuses are visible in the dropdown
IN NEW WORKBENCH
- Open Candidate's Application
- Within the application, click on the "Move" button
- See that not all pipeline statuses are visible in the dropdown
Cause
There is one required status in between the current status of the candidate and the target status.
Resolution
The picklist options will show the "In Progress" statuses, featuring only the highest status a candidate qualifies for, together with the disqualification statuses.
Therefore, you will see the "In Progress" statuses only up to the next necessary status in the pipeline for the candidate who has reached the furthest stage.
For more details, please refer to the following guide pages:
See Also
Keywords
Application status, Status picklist dropdown, status missing in the dropdown, You don't have permission to move this individual to the selected status, missing application status , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem