3561052 - LDC 3.4.2 (Live Universe connectivity) does not work with BOE 4.3 SP4 Patch 10 in SAP Analytics Cloud (SAC)

When using the LDC (Live Universe Connectivity) version 3.4.2 or lower, it does not work correctly with new installs of BOE 4.3 SP4 Patch 10 or with upgrade installs that have activated the new Trusted Auth connectivity option.

• SAP Analytics Cloud (Enterprise) 2024.21.1
• BusinessObjects Enterprise 4.3 SP4 Patch 10
• Live Universe Connector (LDC) 3.4.2

1. Install a new installation of BOE 4.3 SP4 Patch 10
2. Attempt to connect to it using LDC version 3.4.2 or lower
3. It does not work

A new method of trusted authentication has been introduced in BOE 4.3 SP4 Patch 10.  It is enabled by default in new installations of BOE 4.3 SP4 Patch 10 and by a toggle that can be enabled post upgrade installs to BOE 4.3 SP4 Patch 10.  LDC 3.4.2 is not compatible with the new method of trusted authentication

If you have upgraded to BOE 4.3 SP4 Patch 10, do not enable the toggle for the new method of trusted authentication and continue with the current method.

Development is currently investigating the ability to support BOE 4.3 SP4 Patch 10 and beyond.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
• https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
• https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
• https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
• Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

Your feedback is important to help us improve our knowledge base.

BOE, Upgrade, 4.3, SP4, Patch 10, 10, P10, LDC, Universe, Connectivity, Live, connection , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-LDC-UNV , SAC Live Data Connection Universe , Problem