SAP Knowledge Base Article - Preview

3561071 - I am unable to recover my Username due to error: "I couldn't find an account associated to the email address you provided"

Symptom

I try to recover my username by using the Need Login Assistance? feature available on the Login Page, but receive the following error after providing the email address: "I couldn't find an account associated to the email address you provided. Check your entry for accuracy and try again or choose Need assistance. You have up to 4 attempts to retry your email address."  


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Product

SAP Fieldglass Vendor Management System all versions

Keywords

username, login assistant, need sign in assistance, sign in, forgot username, username not found, cannot access , KBA , BNS-FG-LOG-USN , Logon - Username , How To

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