Symptom
New IP's are being introduced for the endpoints of the Connectivity service in the BTP Multi-cloud environments on top of AWS and Azure. The IP ranges are to be updated on January 19th 2025.
The endpoints are:
- connectivitynotification.cf.<landscape domain>
- connectivitycertsigning.cf.<landscape domain>
- connectivitytunnel.cf.<landscape domain>
If you use the SAP Cloud Connector and your organization has firewall rules that restrict traffic based on IP addresses (allowlist or whitelist) then updating your configuration will be required
Environment
- SAP Analytics Cloud (Enterprise) 2024.21
Cause
If you use the SAP Cloud Connector and have strict filtering as to IP addresses, you will need to be aware of this.
Resolution
The full list of IP addresses can be found here:
https://help.sap.com/docs/connectivity/sap-btp-connectivity-cf/prerequisites#loioe23f776e4d594fdbaeeb1196d47bbcc0__cf
A blog with additional details can be found here:
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAC, Connect, Connectivity, endpoint, cloud, connector , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-ADM , SAC Administration , Problem