Symptom
Audit Trail records are not upto date.
None of today's actions in the tenant have been captured in the Audit trail logs.
Environment
SAP CPQ
Reproducing the Issue
- Go to Setup
- Go to Audit trail
- Go to User actions tab
- We don't see any new logs being generated.
Cause
Issue could be with an internal service not working properly.
Resolution
Please create a ticket to SAP CPQ Support team so that the issue can be rectified by Operations team.
See Also
3300146 - How to contact SAP CPQ Support team?
Keywords
audit trail, User actions, records, logs, Ops, operations, update , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ all versions
SAP Knowledge Base Article - Public