SAP Knowledge Base Article - Public

3561398 - What is the Time Zone for Layout Changes in C4C?

Symptom

It is observed that the time seen in the Changes tab of Adaptation mode does not match the system time zone, and you would like to understand the time zone being used in the change log.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Click on "Start Adaptation" in the user menu.
  2. Select a field/pane.
  3. Perform a change i.e. hiding a field.
  4. Select the "Changes" tab.
  5. Observe the change made does not match the system/local time.

Cause

The time zone used for the Layout Change history is the Coordinated Universal Time (UTC+0). 

Resolution

This is done to follow the C4C backend logic, which will always be on UTC.

See Also

2656369 - Time Stamp in an Extension Field Does Not Reflect the Current Time in Your Time Zone.
2905979 - Time Zone In User Interface vs Cloud Applications Studio 


Keywords

+0; tempo; data; date; fecha; cloud; for; customer; time; time zone; change transaction; , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

Product

SAP Cloud for Customer core applications 2411