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3561450 - Process chains are not being triggered even though the event has been successfully started in the job log

Symptom

It is noticed that some event-triggered jobs are not executed, even though the event with the parameter is triggered.

26.12.2024 11:00:38 Job PROCESS_CHAIN_123456_ABC 09092500 started                                                                        00           516
26.12.2024 11:00:38 Step 001 started (program RSPROCESS, variant &0000001393066, user ID BWPROC)                                         00           550
26.12.2024 11:00:38 END9:Get Long TS                                                                                                      RSAR          051
26.12.2024 11:00:38 Task RSPC_RECENT_RUN_CACHE_SINGLE PROCESS_CHAIN_BW created (, 1-, 06FD935BFBF31EBD87F4129645EC0A14)              SODQ          525
26.12.2024 11:00:38 Scheduling task 06FD935BFBF31EBD87F4129645EC0A14 for background processing...                                         SODQ          524
26.12.2024 11:00:38 Task RSPC_RECENT_RUN_CACHE_SINGLE PROCESS_CHAIN_BW has been scheduled                                            SODQ          507
26.12.2024 11:00:38 Start process TRIGGER PROCESS_CHAIN_BW in run 6N3V22Y087GOMT84JRUE93WEN of chain PROCESS_CHAIN_BW RSPC          156
26.12.2024 11:00:38 Program RSPROCESS successfully scheduled as job BI_PROCESS_DTP_LOAD with ID 1100380I                                   RSM          703
26.12.2024 11:00:38 Event RSPROCESS with parameter 1Z2C9I9PLRTT5B5WC146ZRBV9 successfully triggered                                    RS_GENERAL       005
26.12.2024 11:00:38 Job finished                                                                                                           00           517

Upon reviewing the RSPC transaction, it is evident that the process chain PROCESS_CHAIN_BW is in a yellow status due to the absence of job BI_PROCESS_DTP_LOAD with job ID 1100380I.

It can happen, that in the joblog of the process variant, which should trigger the next one, the following message appears:

Wait another &3 minutes to start process &1 withi job count &2


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Environment

SAP S/4HANASAP S/4HANA 2021
SAP S/4HANASAP S/4HANA 2022
SAP S/4HANASAP S/4HANA 2023
SAP S/4HANA Cloud Public EditionSAP S/4HANA Cloud Public Edition 2502
SAP Integrated Business Planning for Supply ChainSAP Integrated Business Planning for Supply Chain 2502
SAP Integrated Business Planning for Supply Chain    SAP Integrated Business Planning for Supply Chain 2505
SAP BW/4HANASAP BW/4HANA 2023

Product

SAP BW/4HANA 2023 ; SAP Integrated Business Planning for Supply Chain 2502 ; SAP S/4HANA 2020 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA 2025 ; SAP S/4HANA Cloud Public Edition 2502

Keywords

RSPC, Process Chain, event-based, raise event, Raise Event Job, Event-driven, stuck, yellow, RSPROCESS, SM64, stuck, BT450, BT 450, RSPC150, RSPC 150 , KBA , BC-CCM-BTC-JOB , Job Scheduling and Monitoring , BW4-DM-PC , Process Chains , Problem

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