Symptom
- The 'Formal Name Alt 1' field value on the personal information portlet is not getting updated based on the onView Rule to set value based on values added to the country-specific field on global information
- The change history reflects the updated 'Formal Name Alt 1' values for the effective date, but these updated values do not appear on the employee profile.
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Search for the test user
- Navigate to global information
- Select teh needed value at the country-specific field on global information
- The rule should auto-populate the value to the personal information portlet field on 'Formal Name Alt 1'
- The 'Formal Name Alt 1' values would reflect on the change history for that effective date, but the updated values will not get updated on the employee profile.
Cause
onView rules are not suported to change view values dinamically in alternative fields.
Resolution
Change rule type, also considering that the field property for the Alt field cannot be different than the parent field.
See Also
Keywords
SAP SuccessFactors, Employee Central, Formal Name Alt 1, Global Information, Rule, Personal Information Model, Employee Profile, Update Issue, Country-Specific Requirement, , Salutation in Local Language, onView rule, onView, supported, dinamic change, alternative, alternative fields, Alternative, UI, history. , KBA , LOD-SF-EC-PER-GLO , Global Info - Config, Rules, RBP, UI , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , Problem