Symptom
- SAP Application server cannot connect to HANA database and the trans.log generated by 'r3trans -d' command contains the error :
4 ETW000 [dbhdbsql.cpp,00000] *** ERROR => Connect to database failed, rc=1, rcSQL=-10709
4 ETW000 [ dev trc,00000] SQLCODE : -107094 ETW000 [ dev trc,00000] SQLERRTEXT : Connection failed (RTE:[300013] SSL handshake failed: error code: 336151608, file:ssl/record/rec_lay\
4 ETW000 [ dev trc,00000] er_s3.c, line:1544 - SSL alert number 80
4 ETW000 (<hostname>:<port>))2EETW169 no connect possible: "DBMS = HDB --- SERVER = '' PORT = ''" - In the indexserver trace, the following errors are found :
E Crypto SecurityHelper.cpp(00149) : [correlation id: 0x896f52857cf3a1e5] exception 1: no.300013 (Crypto/Shared/SSL/CommonCrypto/Engine.cpp:547) TID: 192873
SSL handshake failed: SSL error [13]: Unknown error, General error: 0x0000000d | SAPCRYPTOLIB | SSL_accept
SAPCRYPTO API error
Cannot allocate memory
0xa010000d | CRYPT_ | ssl3_accept
Cannot allocate memory
0xa010000d | CRYPT_ | ssl3_send_server_key_exchange
Cannot allocate memory
0xa010000d | CRYPT_ | ssl3_encode_server_key_exchange
Cannot allocate memory
0xa010000d | CRYPT_ | ssl3_sign_server_key_exchange
Cannot allocate memory
0xa010000d | CRYPT_ | af_sign_all_no_hash
Cannot allocate memory (ErrCode: 13)
e OSMemory mmMallocProxy.cpp(02370) : Failed: munmap MM [0x00007fa49bc28000, 0x00007fa49bc38000[ (65536b | 0x0000000000000000), error 12 (Cannot allocate memory)
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP HANA Platform Edition 1.0
- SAP HANA Platform Edition 2.0
Product
SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0
Keywords
error code: 336151608, file:ssl/record/rec_lay\, SSL alert number 80 , KBA , HAN-DB , SAP HANA Database , Problem
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